Privacy Policy

Effective date: 23.01.2026

This Privacy Policy describes how the website casinoslotbox.com, operated under the brand Slotbox (“we”, “us”, or “our”), collects, uses, stores, and protects your personal data when you access or use our online casino services. By continuing to browse or use this site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Types of Data Collected

We collect various types of personal data to provide you with a safe and secure gaming experience. The information we collect may include:

Personal identification details such as your full name, date of birth, and gender
Contact information including email address, telephone number, and residential address
Account credentials such as username and password
Financial information including payment card details, bank account information, and transaction history
Identity verification documents such as passport, driver’s licence, or utility bills
Technical data including IP address, browser type, device information, and operating system
Usage data relating to your activity on our website, including games played, bets placed, and browsing behaviour

2. Purposes of Processing

We process your personal data for a number of legitimate purposes necessary to operate our online casino services in compliance with applicable laws in Ireland and the European Union. These purposes include:

To create and manage your player account
To verify your identity and age in order to comply with legal and regulatory requirements
To process deposits, withdrawals, and other financial transactions
To provide customer support and respond to your enquiries
To detect and prevent fraud, money laundering, and other unlawful activities
To comply with our legal obligations under Irish and EU gambling and data protection legislation
To send you important service-related communications and updates
To improve our website, services, and user experience through analytics
To send you promotional materials and offers, where you have given your consent

3. Disclosure and Sharing with Third Parties

We may share your personal data with selected third parties in order to provide our services and comply with our legal obligations. These third parties include:

Payment service providers and financial institutions that process transactions on our behalf
Identity verification and fraud prevention service providers
Cloud storage and IT service providers who host our data and systems
Customer support and communication platforms
Regulatory authorities, law enforcement agencies, and government bodies when required by law
Professional advisers including lawyers, accountants, and auditors
Third-party marketing partners, only where you have provided your explicit consent

We ensure that all third parties who process your data on our behalf are bound by appropriate confidentiality and security obligations and only use your information for the purposes we specify.

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse site usage.

Strictly necessary cookies that are essential for the website to function properly
Performance cookies that collect anonymous information about how visitors use our site
Functionality cookies that remember your preferences and choices
Targeting or advertising cookies that track your browsing habits to deliver relevant advertisements

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website. For more detailed information, please refer to our separate Cookie Policy.

5. Security Measures

We take the security of your personal data very seriously and have implemented appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or destruction. Our security measures include:

Encryption of data both in transit and at rest using industry-standard protocols
Secure Socket Layer (SSL) technology to protect data transmitted between your device and our servers
Regular security audits and vulnerability assessments
Restricted access to personal data on a need-to-know basis
Staff training on data protection and information security
Secure physical and digital storage facilities
Regular backups and disaster recovery procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal, regulatory, and business requirements. The retention period varies depending on the type of data and the purpose for which it is processed.

Account information is retained for the duration of your account and for a period thereafter as required by Irish and EU gambling regulations, typically five to seven years following account closure
Transaction records and financial data are retained for at least six years in accordance with Irish tax and anti-money laundering legislation
Identity verification documents are retained as long as required by regulatory obligations
Marketing communications data is retained until you withdraw your consent or we no longer have a legitimate interest
Technical and usage data may be retained in anonymised form for analytical purposes

Once the retention period expires, we will securely delete or anonymise your personal data in accordance with our data retention and disposal policies.

7. User Rights Regarding Personal Data

Under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, you have a number of rights concerning your personal data. These rights include:

The right to access your personal data and receive a copy of the information we hold about you
The right to rectification of inaccurate or incomplete personal data
The right to erasure (the “right to be forgotten”) in certain circumstances
The right to restrict processing of your personal data under certain conditions
The right to data portability, allowing you to receive your data in a structured, commonly used format
The right to object to processing based on legitimate interests or for direct marketing purposes
The right to withdraw consent at any time where processing is based on your consent
The right to lodge a complaint with the Data Protection Commission of Ireland if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided in Section 10 below. We will respond to your request within one month, though this period may be extended in complex cases.

8. Links to Other Websites

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to our website and services. When you click on a link to a third-party website, you will be subject to that third party’s privacy policy and practices.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to read the privacy policy of every website you visit and to exercise caution when providing your personal information to external sites. The inclusion of any link does not imply our endorsement of the linked site or any association with its operators.

9. Updates to the Privacy Policy

We reserve the right to update, amend, or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational, regulatory, or commercial reasons. When we make material changes to this Privacy Policy, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. If you do not agree with the updated Privacy Policy, you should discontinue use of our services and contact us to close your account.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please do not hesitate to contact us using the following details:

Email: [email protected]

Site web: casinoslotbox.com